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Club News

📝 VACANCIES: Matchday Staff

3 August 2022

We are inviting candidates to apply to become an integral part our Matchday Operations Team.

We are seeking individuals that are passionate about delivering exceptional customer service, enjoy working within a busy environment and want to become part of the team here at St James Park.

As we embark on a new season in league one following our recent promotion, we want to continue to ensure we have the resource and resilience in place to deliver a great matchday experience and are looking for team members to join us in the following positions:

  • Kiosk Staff
  • Bar Staff
  • Stewards
  • Gate Staff
  • Programme Sellers

We need positive, dynamic individuals with excellent communication skills who are either experienced or looking to gain experience and new skills. We are keen to build a level of continuity within our matchday departments, however we also want multi-disciplined individuals who are willing to learn and gain valuable experience within a variety of matchday departments supporting the business in delivering our matchday events.

A professional appearance is essential ensuring care and attention of personal presentation as you will be representing the Company. Uniform will be provided where appropriate and all staff members joining the team will go through an induction process and receive training.

A good level of physical fitness/mobility is required as you will be working in a fast faced environment and standing for long periods.

Hours will primarily be Saturdays and Tuesday evenings but will vary based on home fixtures and start and finish rimes will vary based on roles. This is a fantastic opportunity to earn some extra money as these seasonal roles may fit around an existing job or be a great opportunity if you are studying in the city at the university or college or within the local area as our central location and matchday work pattern may fit around studies.

If you have had a career break and are looking to get back into work or looking for your first job, whatever your circumstances if you are willing to learn and can work effectively as part of a team one of our matchday roles may be the right role for you.

After a challenging few years, we appreciate everyone is faced with increased daily living costs and we arepleased to confirm that we will be entering our 2022/23 season paying the Real Living Wage of £9.90 per hour (age 18+) which is the rate independently calculated based on rising living costs including fuel, energy, rent and food.

A holiday payment will also be made which the Company will pay based on any accrued holiday for the specific pay period based on the number of hours worked.

We are pleased to become a Real Living Wage employer and pay the above rate of pay as recommended by the Living Wage Foundation which promotes paying workers an hourly rate that ensures they have what they need to afford everyday life. Please note the Real Living Wage is not to be confused with the National Living Wage (the Real Living Wage rate will be reviewed in September).

Job Description and Person Specification

Bar Staff

Gate Staff

Kiosk Staff

Stewards

How to Apply

If you have any questions surrounding any of the positions, then please do not hesitate to get in touch with Nicky and Sarah our HR Team hr@ecfc.co.uk

If you wish to apply for any of our Matchday roles please complete an application form and send a copy of your current CV and a covering letter to HR, Exeter City Football Club, St James Park, Stadium Way, Exeter, Devon, EX4 6PX or email hr@ecfc.co.uk

Dependant on the matchday position candidates will require a DBS Check (this will be paid for by the Company) and will be clarified on the person specification if it is required. Candidates must also be able to prove their eligibility to work within the UK and both this and the DBS will need to be submitted and certified prior to any work taking place.

ECFC is an equal opportunities employer and committed to safeguarding and promoting the


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