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Season Ticket FAQs

Find answers to all you need to know about season tickets for the 2018/19 season below.

If you have any other questions, please email: tickets@ecfc.co.uk

The renewal prices are valid until the end of the Early Bird sales window, which is 5pm on May 25.

No, the Season Ticket covers the 23 home league games and selected reserve/under-23 games.

 

Your seat will be held for a short period for you to claim as soon as the game has been announced; precise ticketing details and methods to buy will be announced in due course. If you have not purchased it in the allocated time the seat will be put on general sale.

Yes, you can change your seat, but to do so you must bring your season/match ticket to the club Reception during normal opening hours and not on match days.


Your renewal price has been set automatically based on your date of birth and other factors. If you feel this is incorrect either email tickets@ecfc.co.uk with your full details or contact the club during normal opening hours.

At this stage it is unlikely. If you choose to purchase a Season Ticket in the new Stagecoach Stand you will be given a replacement ticket in the IP Office Main Stand or a place on the Big Bank for all home league games before the new stand officially opens.

Unfortunately not. All seats will have a great view with zero obstructions blocking the action.

You should purchase a new season ticket from those available in the Stagecoach. Do not renew your existing season ticket in the IP Office or on the Bank, the club will need to use these to sort replacements until the new Stagecoach officially opens.

Season Tickets need to be in the name of the holder, so there needs to be a separate order for each person. We suggest you check you can access each of the priority accounts and then place the individual orders at the same time. If you are having any difficulties, please phone the club or come in person so we can process the orders on your behalf.

Yes, a £5 admin fee applies for each Season Ticket transfer.

If you know the last four digits of the payment card you use to buy tickets then you can use the ‘Forgot My Details’ button. If you are still having difficulties please email tickets@ecfc.co.uk with your name, address, postcode and date of birth so they can sort out any issue.

                   

Concessionary Prices and Qualifications

Seniors: Born before 1st January 1954 – proof of date of birth will be required if it is not already recorded on the Exeter City FC Ticketing System.

Student: Must be in full-time education for the 2018-19 academic year and will require proof in the form of confirmation of their registration from the school, college or university. Part-time students do not qualify and will be required to pay the appropriate rate.

Under-18: Born after 1st September 2000 - proof of date of birth will be required if it is not already recorded on the Exeter City FC Ticketing System.

Under-12: Born after 1st September 2006 - proof of date of birth will be required if it is not already recorded on the Exeter City FC Ticketing System.

Disabled: Disabled tickets are only issued to registered disabled and proof will be required. Disabled persons using designated areas will qualify for the concession rate, but all others must pay the appropriate normal price. An additional free personal assistant ticket is issued to the disabled person where appropriate. There is no charge for this ticket but there are commitments and struct rules to usage.

The club reserves the right to refuse any application for a concessionary rate if appropriate evidence is not provided.

Season Ticket Collection and Post

All existing season ticket holders’ seats will be reserved until 30th June 2018. If not taken up by then the seats will be released for general sale.

Season Tickets are in the form of 23 individual match tickets in a wallet.

Collection: Season Tickets will be available for collection in person after 1st July 2018. You will be required to provide proof of identity upon collection.

Post: For those that requested their ticket to be posted, they will be dispatched first class from mid-July 2018.

For additional help or if you have a question we haven’t answered above, please email tickets@ecfc.co.uk.