Season Ticket FAQs
Find answers to all you need to know about season tickets for the 2019/20 season below.
If you have any other questions, please email: email@example.com
The renewal prices are valid until the end of the Early Bird sales window, which is 5pm on May 3.
No, the Season Ticket covers the 23 home league games and selected reserve/under-23 games.
Your seat will be held for a short period for you to claim as soon as the game has been announced; precise ticketing details and methods to buy will be announced in due course. If you have not purchased it in the allocated time the seat will be put on general sale.
Yes, during the renewal window you can move to any other available seat.
Once the first home game of season 2019/20 has commenced any seat move request will incur a £5 admin fee. Requests will only be accepted until 30 October, 2019.
Your renewal price has been set automatically based on your date of birth and other factors. If you feel this is incorrect either email firstname.lastname@example.org with your full details or contact the club during normal opening hours.
Season Tickets need to be in the name of the holder, so there needs to be a separate order for each person. We suggest you check you can access each of the priority accounts and then place the individual orders at the same time. If you are having any difficulties, please phone the club or come in person so we can process the orders on your behalf.
Yes, a £5 admin fee applies for each Season Ticket transfer.
If you know the last four digits of the payment card you use to buy tickets then you can use the ‘Forgot My Details’ button. If you are still having difficulties please email email@example.com with your name, address, postcode and date of birth so they can sort out any issue.
Concessionary Prices and Qualifications
Seniors: Born before 1st January 1955 – proof of date of birth will be required if it is not already recorded on the Exeter City FC Ticketing System.
Student: Must be in full-time education for the 2019-20 academic year and will require proof in the form of confirmation of their registration from the school, college or university. Part-time students do not qualify and will be required to pay the appropriate rate.
New 18-23: Born after Sept 1, 1996 and before Sept 1, 2001. proof of date of birth will be required if it is not already recorded on the Exeter City FC Ticketing System.
Under-18: Born after 1st September 2001 - proof of date of birth will be required if it is not already recorded on the Exeter City FC Ticketing System.
Under-12: Born after 1st September 2007 - proof of date of birth will be required if it is not already recorded on the Exeter City FC Ticketing System.
Disabled: Disabled tickets are only issued to registered disabled and proof will be required. Disabled persons using designated areas will qualify for the concession rate, but all others must pay the appropriate normal price. An additional free personal assistant ticket is issued to the disabled person where appropriate. There is no charge for this ticket but there are commitments and struct rules to usage.
The club reserves the right to refuse any application for a concessionary rate if appropriate evidence is not provided.
Season Ticket Collection and Post
All existing season ticket holders’ seats will be reserved until Seats will be retained until 12 noon on June 28, 2019. If not taken up by then the seats will be released for general sale.
Season Tickets are in the form of 23 individual match tickets in a wallet.
Collection: Season Tickets will be available for collection in person in mid-July 2019. You will be required to provide proof of identity upon collection.
Post: For those that requested their ticket to be posted, they will be dispatched first class from mid-July 2019.
For additional help or if you have a question we haven’t answered above, please email firstname.lastname@example.org.