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Season Ticket Refund FAQs

How was the refund calculated?

Here is an example of the calculation, based on a Senior Season (Super Saver) Ticket

  • Total ticket price £230 ÷ 23 Home League Matches = £10 per match
  • 50% of £10 = £5.00
  • 10x matches played behind closed doors = £50.00 refund

Please also take into account that iFollow access has been made availble to all season ticket holder regardless of attendance.

As a club we also wanted to show our appreciation for all the support of our Season Ticket Holder have shown by providing a complimentary football shirt.

I couldn't attend as a result of the change in Tier system.

Unfortunatly the tiering system was/is out of our control.

Refunds are only applicable to matches that had to be played behind closed doors as a result of Government guidance.

For matches that had Government approval for supporters to attend, we provided a COVID safe environment for these matches to take place.

As we were aware we could be problem for some supporters, we also provided iFollow access for all season ticket holders.

I was unable to attend all matches due to being venerable and shielding   

While we appreciate that some of our supporters felt unable to attend matches due to being vulnerable, we ensured that everyone had access to iFollow and therefore had a means to access matches.

We followed all Government and SAG guidelines to provide a COVID safe environment for these matches to take place.

As we were aware we could be problem for some supporters, we also provided iFollow access for all season ticket holders.

I paid by cheque or cash how do I get my refund?

Email tickets with the best time to call you back and the best phone number. We will need you to supply your bank details bacs transfer

When will refund be done?

Refunds will be processed within 10 days following the Morecambe match on January 26.