A trip to the football is a special family treat and at St James Park there is plenty on offer pre-match to keep the whole family entertained and to make sure your St James Park experience is extra special.
Whether you are making your first visit or returning to the Park after a long break please make yourself known to one of the Ambassador team on your approach to the stadium. They will be happy to update you on changes, where to go and what to expect. Helping you to make the most of your visit.
St James Park has plenty on offer pre-matched to keep the whole family entertained and to make sure your St James Park experience is extra special.
Key Timings
Please note that due to the earlier 12pm kick-off, the opening timings have been changed at SJP:
Lez the Fez Returns!
Fan Zone Activity
First time Visitors can pick up a Welcome sheet that defines all you need to know about your local Club. If it is your first visit please let us know by emailing customerservices@exetercityfc.co.uk and we will endeavour to make it memorable for you.
The player badge to collect from the Ambassador Team, Shop or in the JG Zone will be Tim Dieng. The Ambassador Team are located at entrance points and immediately inside the stadium and will be happy to assist you with directions or answer questions.
The activity on Saturday will be “Play Your Cards Right” to win a shirt or a football – your choice. Due to the earlier kick-off there will be games at 10am and 11am (susbject to the weather)!
Announcements will include away travel update, Women’s football and an Exeter and Ipswich supporter announcing their respective teams around 11am.
If you have the drive and feel you can get supporters cheering you can announce the City team in the fan Zone.
Information Point
The information Point is the ideal meeting place and will have programmes and team sheets available. The Information Point will be happy to help the Trust with meeting prospective new members especially or those who want to find out about all the work the Trust is engaged in.
Stadium Tours
Due to the early kick off there will be a special mini tour starting at 9am. The reputation of the Stadium Tours is so impressive that Saturday has seen City supporters, neutrals and early arrivals from Ipswich already booked on the informative trip around the Stadium.
If you want to join the FREE tour advance booking is required Stadium Tours - Exeter City FC.
The tour starts in the Fan Zone beside the entrance to the Centre Spot and provide a wonderful opportunity to go behind the scenes of your club on a match day when the ground is coming alive and visit the Museum. Tours last between an hour and 90 minutes.
Join the Guard of Honour
Want to be on the pitch as the players enter SJP? Then be part of the flag waving, Guard of Honour!
Want to be on the pitch as the players enter SJP? Then be part of the flag waving, Guard of Honour!
The Guard of Honour for Saturday has 5 vacancies. If your child would like to be part of the flag waving team welcoming the players and officials onto the pitch on Saturday or at a future game please email customerservices@exetercityfc.co.uk. Children taking part not only get on the pitch but also receive a certificate of participation and a bag of sweets.
Junior Grecians Lounge
The Junior Grecians are the Official Junior Supporters Club of Exeter City FC.
The room provides a safe comfortable environment for families to enjoy pre-match entertainment, such as a large screen TVs, Playstation consoles and Table Football, as well as the option to enjoy refreshments from the Zone’s very own kiosk.
Locally Sourced Hot Snacks
Kenniford Farm will be providing their usual farm produced pre-match snacks (including chips) and will also be open at half-time for users of the Selco BM stand.
Inside the Stadium the kiosks have a range of food, confectionary and drinks available. If you are in the Selco BM stand please remember that the JG Zone is open for all at half-time and also has a kiosk> Giving you the opportunity to catch the half time results on their screen while you much your pasty or drink your coffee.
Food Kiosk
One of the most important part of any match day! We have a wide range of hot and cold drinks and snacks available at the kiosk for away fans.
Hot Food:
Payments
You can finally pay by contactless payment at the kiosks at St James Park, either tap your card or mobile device on the reader to pay!
Trust Queries & Membership Applications Ticket Booth
There is now a dedicated Trust window at the Ticket Booth in the fan Zone. Mark Cordell the Trust Vice Chair will be pleased to meet prospective new members who want to be a part of the Club or those who want to find out about all the work the Trust does and benefits of becoming a member.
Autism
To further the football club’s commitment to making matchdays inclusive to all, please remember Exeter City have some Autism packs available. Please ask at the Information Point.
Soccer Sight
Headsets are readily available for supporters to collect from reception ahead of kick-off. To book one in advance, please contact reception on 01392 411 243 or by emailing reception@ecfc.co.uk
AT YOUR SERVICE
Disabled Loos:
Can be found in the Centre Spot; Trust Suite, Heritage Suite, SAS, Big Bank, Junior Grecian Zone – key behind bars/kiosk.
Changing Places:
Can be found in the Stagecoach Adam Stansfield Stand.
Baby changing facilities
- Centre Spot (disabled toilet by Gents toilets);
- Trust Suite upstairs (disabled toilets within the Ladies foyer);
- Junior Grecians Zone (Disabled Toilet);
- Changing Places in the SAS.
Report an incident
If you hear something that you believe is unacceptable, then take action.
Report any incident to a steward as soon as you hear it. You can text anonymously: HELP ECFC 62277.
Feedback
We hope that you enjoy your day with us at St James Park! We would really appreciate any feedback you may have about the experience. Please either email: media@ecfc.co.uk, or message us on Twitter: @officialecfc