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Club News

😃 Matchday Family Fun: Accrington Stanley

There is something for everyone at the park

20 March 2023

Club News

😃 Matchday Family Fun: Accrington Stanley

There is something for everyone at the park

20 March 2023

St James Park has plenty on offer pre-matched to keep the whole family entertained and to make sure your St James Park experience is extra special.

Getting to SJP

Getting to SJP on match days (EX4 6PX – visiting fans EX4 6PU) cannot be easier.  Stagecoach buses drop off in Pennsylvania Road, Prince of Wales Road, Sidwell Street , Old Tiverton Road and Pinhoe Road. All less than a minute from the Stadium. Remember that Stagecoach currently offer £2 single fairs on most Devon services.

There are extra train services from St David’s direct to St James Park Exeter.  Picking up main line passenger onto the direct services from Paignton-Exmouth, Okehampton and North Devon. Including the normal services from South Devon total of 7 services from St David’s to St James Park during the pre-match 3hour window.

Have you been on the exceedingly informative Exeter City Ground Tour hosted by handpicked and very knowledgeable volunteers?

Why not make an early start on Saturday and enrol on a Tour...

To make advance booking for Saturday or future match days please visit Stadium Tours - Exeter City FC. The tours start at 11.00am, meeting in the Fan Zone beside the entrance to the Centre Spot and provide a wonderful opportunity to go behind the scenes of your club on a match day when the ground is coming alive and visit the Museum. Tours last between an hour and 90 minutes.

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Football for All

We take our responsibility to make football available to everyone very seriously. Giving everyone an opportunity to support their local club with loyalty and pride.  We want everyone to be a part of the Exeter City Family.

Recently the Trust and Club launched City for All to provide match tickets to adults, children, families or groups who due to circumstances would otherwise not have the opportunity to be part of the match day family.  We are very grateful to season ticket holders and other supporters who have donated tickets to the scheme that would not be used.

The Club has always taken its wider responsibilities towards inclusion and any form of discrimination (protected characteristics) seriously. Our very active Disability Supporters Association have their informative accessibility policy online here.

Autism

To further the football club’s commitment to making matchdays inclusive to all, please remember Exeter City have some Autism packs available.

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Please ask one of our ambassadors or at the Information Point.

Soccer Sight

Headsets are readily available for supporters who have restricted vision to collect from reception ahead of kick-off. To book one in advance, please contact reception on 01392 411 243 or by emailing reception@ecfc.co.uk

It’s MAGIC at the Park

Lez the Fez is back by ever popular demand with his magic and balloon modelling. 

Lez the Fez will start his route around the stadium 1:15pm to 2:45pm

At 1.15pm he will startin the Family Zone before walking through the Fan Zone, heading up to hospitality and finally entering the stadium.

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Fan Zone Activity 

First time Visitors can pick up a Welcome sheet that defines all you need to know about your local Club. If it is your first visit please let us know by emailing customerservices@exetercityfc.co.uk and we will endeavour to make it memorable for you. 

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The player badge to collect from the Ambassador Team, Shop or in the JG Zone will be #9 Jay Stansfield . The Ambassador Team are located at entrance points and immediately inside the stadium and will be happy to assist you with directions or answer questions.

The activity on Saturday will be “Play Your Cards Right” to win a football or copy of FIFA 23 – your choice.

Announcements will include away travel update, Women’s football and an Exeter and Accrington supporter announcing their respective teams around 2pm.

Information Point

The information Point is the ideal meeting place and will have programmes and team sheets available. The Information Point will be happy to help the Trust with meeting prospective new members especially or those who want to find out about all the work the Trust is engaged in.

Announce the City team or Join the Guard of Honour

If you have the drive and feel you can get supporters cheering you can announce the City team in the fan Zone. 

Want to be on the pitch as the players enter SJP? Then be part of the flag waving, Guard of Honour!

The Guard of Honour for Saturday is full already. If your child would like to be part of the flag waving team welcoming the players and officials onto the pitch at a future game please email customerservices@exetercityfc.co.uk. There are spaces for Tuesday night when Shrewsbury Town visit. Children taking part not only get on the pitch but also receive a certificate of participation and a bag of sweets.

Junior Grecians Lounge

The Junior Grecians are the Official Junior Supporters Club of Exeter City FC

The room provides a safe comfortable environment for families to enjoy pre-match entertainment, such as a large screen TVs, Playstation consoles and Table Football, as well as the option to enjoy refreshments from the Zone’s very own kiosk.

Visit Matchday Activity - Exeter City Community Trust (exetercct.org) for details of the VIP Birthday Party package in the Junior Grecian Zone.

Half-time:

A local youth football team will provide a shoot out on the pitch.  For users of the Selco BM Stand the Centre Spot and JG Zone will be open for you to catch the latest scores.  The screens in the Stagecoach Adan Stansfield stand will also display the latest scores.  The temporary bars on the Big Bank and away end will also be open.

Food Kiosk

One of the most important part of any match day! We have a wide range of hot and cold drinks and snacks available at the kiosk for away fans.

Hot Food:

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Payments

You can finally pay by contactless payment at the kiosks at St James Park, either tap your card or mobile device on the reader to pay!

Locally Sourced Hot Snacks 

Kenniford Farm will be providing their usual farm produced pre-match fare (including chips) and will also be open at half-time for users of the Selco BM stand. 

Inside the Stadium the kiosks have a range of food, confectionary and drinks available. If you are in the Selco BM stand please remember that the JG Zone is open for all at half-time and also has a kiosk. Giving you the opportunity to catch the half time results on their screen while you much your pasty or drink your coffee. 

Trust Queries & Membership Applications Ticket Booth 

There is now a dedicated Trust window at the Ticket Booth in the fan Zone.  Pete Cordwell the Trust Minutes Secretary will be pleased to meet prospective new members who want to be a part of the Club or those who want to find out about all the work the Trust does and benefits of becoming a member.  

Autism 

To further the football club’s commitment to making matchdays inclusive to all, please remember Exeter City have some Autism packs available. Please ask at the Information Point. 

Soccer Sight 

Headsets are readily available for supporters to collect from reception ahead of kick-off. To book one in advance, please contact reception on 01392 411 243 or by emailing reception@ecfc.co.uk 

AT YOUR SERVICE

Disabled Loos: 

Can be found in the Centre Spot; Trust Suite, Heritage Suite, SAS, Big Bank, Junior Grecian Zone – key behind bars/kiosk.

Changing Places:

Can be found in the Stagecoach Adam Stansfield Stand.

Baby changing facilities

  1. Centre Spot (disabled toilet by Gents toilets);
  2. Trust Suite upstairs (disabled toilets within the Ladies foyer);
  3. Junior Grecians Zone (Disabled Toilet);
  4. Changing Places in the SAS.

Report an incident

If you hear something that you believe is unacceptable, then take action.

Report any incident to a steward as soon as you hear it. You can text anonymously: HELP ECFC  62277.

Feedback

We hope that you enjoy your day with us at St James Park! We would really appreciate any feedback you may have about the experience. Please either email: media@ecfc.co.uk, or message us on Twitter: @officialecfc


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